DOTDOTBANG CUTE LOYALTY PROGRAM FAQs

 

What is DotDotBang Cute?

DotDotBang Cute is our rewards program for the loyal DotDotBang Store shoppers. Your membership is valid online at dotdotbangstore.com as well as in all our retail stores.

 

What are the benefits of being member of DotDotBang Cute

1. Earn 1 point for every dollar spent. A $5 reward for every 100 points earned.

2. Receive special offers as well as exclusive access to special events and more.

 

Does it cost anything to join DotDotBang Cute program?

No, there are no sign-up or membership fees.

 

How do I join?

Enroll here online at dotdotbangstore.com or see an associate at DotDotBang retail store for details.

 

How do I earn points?

To make sure you earn 1 point for every dollar you spend, provide your DotDotBang Cute Registered email to our sales associates at in-store checkout, or log in to your account at online checkout at dotdotbangstore.com.

 

If I shop both online and at retail store, how do I connect both my purchases? 

1. If you create an account in retail store first, and then sign up online with the same email used and password, your account activities from both online and retail store will be connected.

2. If you sign up online first, your in-store purchase activities will automatically link to your online instance.

 

Do I earn points on my previous purchases prior to enrolling in DotDotBang Cute program?

You will not be able to earn points on previous in store or online purchases.

 

How long will it take for my points to show up in my account?

Points can take up to 3 days to show in your account. If you have any other questions or concerns, please contact our customer service by emailing at contact@dotdotbangstore.com.

 

DotDotBang Cute points ever expire?

Yes. If no purchases are made on your account for 12 consecutive months, your points will expire.

 

What happens to my points if I make a return?

If you make a return, points will be deducted from your account. 1 point will be deducted for every $1 you return. If there are not enough points available in your account, it will result in a negative point balance. Subsequent purchases will work your status back to a positive balance.

 

How can I track my points?

You will receive an email each time you’ve earned reward points. You can also track your points by accessing your online account at dotdotbangstore.com or seeing an associate in our retail stores.

 

How will I receive my rewards?

Your rewards will automatically be added to your DotDotBang Cute account once you have reached 100 points or more.

 

How do I redeem a reward?

Every 100 points will earn you a $5 reward. There is no maximum number of points you can earn. You get $5 for every 100 points earned.

 

Can I use more than one reward at a time?

Only 1 reward can be redeemed in a single transaction.

 

Are there any exclusions when redeeming a reward?

Yes.

- Purchases spent on taxes will not be rewarded points. Rewards cannot be used for taxes.

- Purchasing a gift card will not be rewarded points, however, using a gift card to shop in store or online can earn reward points.

- If you do not use your entire reward, you will forfeit the rest of the reward. For instance, if your total purchase is $2 and you want to use a $5 reward to pay for it, you will forfeit the remaining $3 of your $5 reward. Unfortunately, rewards not used in entirety will not be given back as cash.

 

We respect and protect the privacy of our members. Your information will never be shared and will be used for DotDotBang Cute purposes only.